ZH88 Game Age Verification

Why the 18+ Requirement Exists

Real-money gaming platforms carry inherent financial risk and potential for harm that makes them inappropriate for minors. ZH88 enforces a strict 18-and-over policy in line with responsible platform operation standards and the age requirements applicable to this category of platform. No exceptions to this requirement are made under any circumstances.

By registering a ZH88 account, users confirm they are 18 years of age or older. Providing false information about age to access the platform is a violation of the platform's Terms and Conditions and may have legal consequences depending on applicable local law.

The Verification Process

ZH88 uses several layers of age verification to prevent underage access:

• Self-declaration at registration: Users confirm they are 18 or over when creating an account. Providing a false declaration is a terms violation.
• Mobile number verification: Registration requires a Pakistani mobile number. JazzCash and EasyPaisa accounts linked to the platform are themselves tied to verified CNIC records, providing an additional verification layer through the payment system.
• Manual verification requests: ZH88 may request additional identity confirmation at any time — before processing a first collection, after a support report, or as part of a random account review.
• Transaction monitoring: Unusual patterns that suggest shared account use or possible underage access are flagged for manual review.

Document Requirements

When ZH88 requests identity verification, accepted documents include:

• National Identity Card (CNIC) — the primary identification document for Pakistani residents
• B-Form for younger users confirming they have not yet reached 18 (these accounts are closed)
• Any government-issued photo identification document that confirms name and date of birth

Documents submitted for verification are handled under the terms of the ZH88 Privacy Policy. Copies are used only to confirm eligibility and are not retained beyond the requirements of the verification process.

Consequences of Underage Access

Where a ZH88 account is found to be held or used by a person under 18 years of age:

• The account will be permanently closed immediately upon discovery
• All contributions made by or on behalf of the minor will be refunded to the original payment source
• All winnings, bonuses, and reward credits accrued on the account will be voided and forfeited
• The incident will be reported to ZH88's compliance team and relevant records retained

Adults who knowingly allow a minor to use their ZH88 account may have their own account permanently closed. ZH88 takes underage access seriously and will take all reasonable steps to investigate and prevent it.

Household Protection for Parents and Guardians

Parents and guardians who share devices with minors are responsible for preventing access to the ZH88 app. Practical steps to protect minors in the household include:

• Setting a secure screen lock on any device where ZH88 is installed
• Logging out of ZH88 after each session rather than remaining logged in on a shared device
• Using Android parental controls to restrict installation of apps from unknown sources
• Not sharing ZH88 login credentials with household members
• Uninstalling the ZH88 app from devices that minors regularly access

ZH88 supports parents and guardians in protecting minors and recommends reviewing the responsible gaming tools available in the app for additional options.

Reporting Underage Access

If you have reason to believe that a minor has accessed or is accessing a ZH88 account, report it immediately through the in-app support chat or the Contact Us page at zh88-game.net.pk/contact-us/. Reports are treated with confidentiality. ZH88 will investigate the account promptly and take appropriate action. You do not need to identify yourself to make a report.